Cancellation & Refund Policy

Day Tours

Many day tours allow free cancellation within a reasonable window. Some experiences (like ticketed attractions) may be non-refundable.

• Free cancellation may apply up to 24–48 hours before start
• Ticketed items may be deducted if already issued

Multi‑Day Trips & Packages

Packages involving hotels, cruises, or intercity transport follow supplier rules and may have stricter deadlines.

• Changes/cancellations depend on hotel/cruise policies
• Partial refunds may apply when suppliers allow it

How Refunds Are Processed

Once approved, refunds are processed back to the original payment method.

• Processing time depends on banks/payment providers
• We’ll confirm your refund status in writing

Need to Cancel?

Message us with your booking name and tour date. We’ll confirm the best available option and any refund amount.

Note: This page provides general guidance. Exact terms may vary by tour and supplier.